Shipping policy

WE SHIP OUR ORDERS FROM LOS ANGELES 


ORDERS WITHIN THE U.S.
- USPS -
EXPRESS SHIPPING

 Expect Your Package Within 1-3 Days After Processing Via USPS Priority Mail

STANDARD SHIPPING

 Expect Your Package Within 5-7 Days After Processing Via USPS First Class PKG

WORLDWIDE ORDERS
- DHL EXPRESS -
 Calculated At Checkout

 Expect Your Package Within 2-6 Days After Processing 

All orders placed will be processed and dispatched within 3-15 days as most items are handmade-to-order. 

 

TRACKING

Your tracking number will be emailed to you in a receipt once your order has been shipped.

If you have not received your shipment or tracking confirmation, please check your junk folder as we have most likely tried to contact you regarding your order.

 

SHIPPING POLICY

Please be aware that AKNA Store is not responsible for any delays due to public holidays, postal errors, or incorrect addresses. Once items leave our warehouse, the carrier is responsible for lost or damaged packages. We are not able to expedite delivery once the item is in the hands of the carrier as they have full control over the package. 

Overseas buyers are responsible for any additional charges in delivery by your country. We do not take responsibility for lost international orders that do not have tracking purchased.

If you have any other questions, please email customerservice@aknastore.com